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Excursion ServiceEverything You Need to Know
Frequently Asked Questions
In this section, you’ll find quick answers to the most common questions about our luxury transfer service. Our commitment is to provide you with a flawless experience from the very first moment — and that includes clear and direct communication.
Can I book with less than 24 hours' notice?
Reservations made less than 24 hours in advance are subject to confirmation by email and availability, to ensure optimal service.
Upon your arrival at Málaga Airport, your driver will be waiting for you in the arrivals hall, holding a personalized sign with your name, ready to accompany you with complete discretion and professionalism.
Where will the driver meet me at the airport?
Upon your arrival at Málaga Airport, your driver will be waiting for you inside the arrivals hall, holding a personalized sign with your name, ready to accompany you with complete discretion and professionalism. For other pickup locations (hotels, villas, etc.), you can specify them in the online booking form.
Does the transfer make stops along the way?
No. All our services are direct, door-to-door, with no intermediate stops, except in case of emergency.
Can I request a baby seat or booster seat?
Yes. You can request child safety seats when completing your online reservation. You can also bring your own if you prefer.
Will I be sharing the vehicle with other passengers?
No. All our transfers are completely private, ensuring exclusivity and comfort for you and your group.
Which terminal at Málaga Airport will they pick me up from?
Usually at the Lighthouse. Your driver will monitor your flight in real time to meet you at the appropriate terminal according to your arrival.
Are the vehicles authorized and insured?
Yes. All our vehicles are fully authorized for VTC and VTD by the local Spanish authorities and have a valid public transport license and insurance.
What happens if my flight is delayed?
We monitor all flights in real time. If there is a delay, your driver will be informed and will wait for you without any issues.
